Customer service that already knows.
It’s 2pm and the customer is on the phone about a proof of delivery that isn’t in yet, while the truck is three drops away and the driver can’t pick up.
Third call today.
What W3ME does
Give your customers a login and they can see their own shipments, with a progress rail and a map, without ringing you.
They download the signed POD themselves.
They can ask an AI assistant about a shipment, and the answer comes from the live job, not a script.
They quote and book for themselves, or book another like the last one in a tap. Every booking sends a confirmation with a tracking link, and status emails follow the job from pickup to drop.
Their invoices and rates sit in their account. Need you? They message you.
